FAQS

Q: How is Pizza Love responding to the COVID-19 outbreak?

A: We continue to follow our existing protocols, which prepare us for unforeseen events like COVID-19. In addition, we have increased sanitation of high-touch, high-traffic areas, introduced a tamper-evident sticker for third party delivery orders, and increased precautions in all areas of the store.

Q: Should I be concerned about the safety of my Pizza Love meal? 

A: According to FDA, there is currently no evidence to suggest that food produced in the United States can transmit COVID-19. 

Q: Are the ingredients in my meal still being responsibly sourced? 

A: Yes, our vendors are working diligently to ensure that we will still be able to serve you the same high quality ingredients even throughout these uncertain times.  We will not compromise on this by any means.

Q: How do I know that the sanitizer in your restaurants is effective against this virus?

A: The Environmental Protection Agency (EPA) has published a list of chemicals that have been validated to be effective against SARS-CoV-2, the specific coronavirus that causes COVID-19. The products we use are on this list. You can view the entire list of products on EPA’s website. We have partnered with Ecolab to ensure the most effective chemicals are procured for each part of our operation. 

Q: What is your policy on masks?

A: Pizza Love has supplied masks for all employees to wear as part of their uniform. All guests are required to wear masks when inside the restaurant. If you forget your mask, we just might have an extra for you to have!